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PRIVACY POLICY
Last Updated: Dec 2024
At GUVNOR, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
1. WHO WE ARE
GUVNOR is the controller and responsible for your personal data (collectively referred to as "GUVNOR", "we", "us" or "our" in this privacy policy).
Contact Details:
Full name of legal entity: [Insert Your Company Name]
Email address: [Insert Your Email]
Postal address: [Insert Your Address]
Full name of legal entity: [Insert Your Company Name]
Email address: [Insert Your Email]
Postal address: [Insert Your Address]
2. THE DATA WE COLLECT ABOUT YOU
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
Identity Data: First name, last name, username or similar identifier.
Contact Data: Billing address, delivery address, email address and telephone numbers.
Financial Data: Bank account and payment card details (Note: We do not store your full card details ourselves; these are processed securely by our payment providers).
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
Identity Data: First name, last name, username or similar identifier.
Contact Data: Billing address, delivery address, email address and telephone numbers.
Financial Data: Bank account and payment card details (Note: We do not store your full card details ourselves; these are processed securely by our payment providers).
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
3. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., to process and deliver your order).
Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., to keep our records updated and to study how customers use our products/services).
Legal Obligation: Where we need to comply with a legal or regulatory obligation (e.g., tax reporting).
Marketing: We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You will receive marketing communications from us if you have requested information from us or purchased goods from us and, in each case, you have not opted out of receiving that marketing. You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you.
Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., to process and deliver your order).
Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., to keep our records updated and to study how customers use our products/services).
Legal Obligation: Where we need to comply with a legal or regulatory obligation (e.g., tax reporting).
4. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below for the purposes set out in paragraph 3 above.
Service Providers: Acting as processors who provide IT and system administration services (e.g., Shopify, Squarespace, WooCommerce).
Payment Processors: Such as Stripe, PayPal, or Apple Pay, to process your payments securely.
Delivery Companies: Such as Royal Mail, DPD, or DHL, to deliver your orders.
Professional Advisers: Acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the UK who provide consultancy, banking, legal, insurance and accounting services.
HM Revenue & Customs, Regulators and other authorities: Acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Service Providers: Acting as processors who provide IT and system administration services (e.g., Shopify, Squarespace, WooCommerce).
Payment Processors: Such as Stripe, PayPal, or Apple Pay, to process your payments securely.
Delivery Companies: Such as Royal Mail, DPD, or DHL, to deliver your orders.
Professional Advisers: Acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the UK who provide consultancy, banking, legal, insurance and accounting services.
HM Revenue & Customs, Regulators and other authorities: Acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.
5. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
6. DATA RETENTION
How long will you use my personal data for? We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
7. YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
Request access to your personal data (commonly known as a "data subject access request").
Request correction of the personal data that we hold about you.
Request erasure of your personal data.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.
Request restriction of processing of your personal data.
Request the transfer of your personal data to you or to a third party.
Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact us at [Insert Your Email].
Request access to your personal data (commonly known as a "data subject access request").
Request correction of the personal data that we hold about you.
Request erasure of your personal data.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.
Request restriction of processing of your personal data.
Request the transfer of your personal data to you or to a third party.
Withdraw consent at any time where we are relying on consent to process your personal data.